Escalante Cliff House

Privacy Policy

Effective date: 9/8/2026

Who we are

Escalante Cliff House is a short-term rental and wedding venue located in Escalante, Utah, operated by Escalante Cliff House LLC. This policy explains what personal information we collect through escalantecliffhouse.com, how we use it, who we share it with, and what rights you have over it.

You can reach us at:

What we collect

Information you give us directly. When you submit a booking inquiry, contact form, wedding inquiry, or advertising lead form, we collect your name, email address, phone number, and whatever details you include about your stay or event — dates, guest count, and any special requests.

Booking and payment information. If you reserve a stay or a wedding date, we collect the information needed to complete that reservation, including billing details. Payments are processed by our third-party payment processor. We do not store full credit card numbers on our systems.

Information collected automatically. Like most websites, ours collects technical information when you visit: IP address, browser type, device type, pages viewed, and referring site. This comes from cookies and similar technologies used by our website platform and analytics tools.

Why we use it

We use your information to:

  • Respond to booking, wedding, and general inquiries
  • Process and manage reservations, deposits, and payments
  • Send information you requested, such as pricing, availability, and venue details
  • Communicate with you before, during, and after your stay or event
  • Comply with tax, lodging, and other legal obligations
  • Understand how our website and advertising perform, and improve both

We rely on your consent when you submit a form, and on our legitimate business interest in operating and improving the property, in maintaining these records.

Who we share it with

We do not sell your personal information. We share it with service providers who help us operate the business, and only as needed for them to perform their function:

  • Lodgify, which hosts this website and processes bookings and inquiries submitted through it
  • OwnerRez, our property management and reservation system
  • PriceLabs, our pricing tool
  • Airbnb, Vrbo, and Booking.com, where you book through one of those channels rather than directly
  • Google, where you reach us through a Google Ads lead form or where we use Google Analytics
  • Payment processors, cleaning and maintenance contractors, and other vendors involved in delivering your stay or event

We may also disclose information where required by law, or where necessary to protect our rights, our property, or the safety of guests.

How long we keep it

We retain inquiry and reservation records for as long as needed to serve you and to meet our tax, accounting, and legal obligations — generally seven years for completed bookings. Inquiries that don't result in a booking are kept for a shorter period. You can ask us to delete your information sooner.

Cookies

Our website uses cookies that are necessary for the site to function, plus analytics and advertising cookies that help us measure how visitors find and use the site. You can disable cookies in your browser settings, though some parts of the site may not work correctly if you do.

Your rights

Depending on where you live, you may have the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate
  • Ask us to delete your information
  • Object to or limit how we use it
  • Ask us not to sell or share your information for advertising purposes

To make any of these requests, email us at [email protected]. We will respond within the timeframe required by applicable law. We will not treat you differently for exercising these rights.

Security

We take reasonable measures to protect the information we hold, including working with established platforms that maintain their own security controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our website and services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Links to other sites

Our site links to third-party sites, including our listings on Airbnb, Vrbo, and Booking.com, and to vendors such as photographers. We are not responsible for the privacy practices of those sites. Review their policies separately.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page.

Contact

Questions about this policy or about the information we hold can be sent to [email protected] or (801) 884-9215.

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